Terms of service
Terms of Service
This website is operated by Twisted Root Mercantile. Throughout the site, the terms “we,” “us,” and “our” refer to Twisted Root Mercantile. By visiting our site and/or purchasing from us, you agree to be bound by the following Terms of Service.
Use of Our Website
By accessing this site, you confirm that you are at least the age of majority in your state or have given consent for a minor dependent to use this site under your supervision.
You agree not to use our products or website for any unlawful or unauthorized purpose, and you must not violate any laws in your jurisdiction while using our services.
Product Information & Availability
All products are handcrafted in small batches. We reserve the right to modify, discontinue, or limit the quantities of any products at any time without notice.
We make every effort to display product descriptions and images as accurately as possible. However, we do not guarantee that all descriptions, colors, or images will be perfectly accurate due to variations in screens and natural ingredients.
Pricing & Payment
All prices are listed in U.S. dollars and are subject to change without notice. We reserve the right to refuse or cancel any order at our discretion, including but not limited to suspected fraud or unauthorized transactions.
Orders & Accuracy
You agree to provide current, complete, and accurate purchase and account information. We are not responsible for issues resulting from incorrect information provided at checkout.
Shipping & Delivery
Shipping times are estimates and not guaranteed. Once an order has been transferred to the carrier, Twisted Root Mercantile is not responsible for delays, loss, or damage caused by the carrier.
Returns & Refunds
All sales are final. Please refer to our Return & Refund Policy for full details regarding damaged or incorrect items.
Intellectual Property
All content on this site, including text, images, branding, and product designs, is the property of Twisted Root Mercantile and may not be copied, reproduced, or used without written permission.
Limitation of Liability
By purchasing and using our products, you acknowledge that they are intended for external use only.
Individual results may vary. Customers are responsible for reviewing ingredient lists and performing a patch test prior to full use.
To the fullest extent permitted by law, Twisted Root Mercantile shall not be liable for any direct, indirect, incidental, or consequential damages resulting from the use or misuse of our products or website.
Indemnification
You agree to indemnify and hold harmless Twisted Root Mercantile from any claim or demand arising out of your breach of these Terms or your violation of any law or third-party rights.
Changes to Terms
We reserve the right to update or modify these Terms of Service at any time. Changes will take effect immediately upon posting to the website.
Governing Law
These Terms of Service and any related transactions shall be governed by and construed in accordance with the laws of the State of Wisconsin, United States.
Contact Information
Questions about the Terms of Service should be sent to:
nicoleelliotllc@gmail.com