Contact information

Contact Information

Twisted Root Mercantile is committed to providing thoughtful, responsive support. If you have questions about our products, your order, or anything else, we’re here to help.


Customer Support

For all inquiries, please contact us at:
Email: nicoleelliotllc@gmail.com

We aim to respond within 1–2 business days.


Order Support

If you are reaching out about an order, please include your order number and any relevant details so we can assist you as efficiently as possible.


Business Information

Twisted Root Mercantile
Kieler, Wisconsin, USA


Availability

Customer support is available during standard business hours, Monday–Friday. Messages received outside of these hours will be responded to as soon as possible.



We reserve the right to limit or refuse service in cases of abusive, fraudulent, or inappropriate communication.